Hi, I’m Jessika! I’m an ecommerce specialist and web designer based in Buffalo, NY. My career started in retail management and customer service, where I built a strong foundation in leadership, organization, and understanding customer needs. Those experiences taught me how important it is to create smooth, enjoyable shopping experiences both in person and online. In 2021, I shifted into ecommerce and website management, where I discovered my passion for helping businesses grow digitally. Since then, I’ve managed websites, optimized product listings, improved SEO, and streamlined marketplace strategies across platforms like eBay, Amazon, and Walmart. Alongside client work, I also run my own resale brand, which has given me hands-on experience in branding, product photography, online marketing, and building customer loyalty. Today, I combine my retail background, customer-first mindset, and technical website skills to help small businesses and entrepreneurs build their online presence and grow their sales.